FOR 1-1 PILATES, FITNESS, YOGA SESSIONS & REMEDIAL MASSAGES
For all one on one sessions and massages, Michelle requires atleast 24 hours notice to cancel or reshedule your session. If you are unable to provide the given amount of time prior to your session, the full amount will remain charged or taken from your fitness card on your next visit..
FOR PRE-BOOKED GROUP YOGA, PILATES AND FUNCTIONAL FITNESS CLASSES
All private large group organised classes are pre booked, confirmed and paid for at least one week in advance. These large bookings cannot be refunded, moved or changed less than 7 days beforehand.
Any single casual, fitness card or 1on1 clients can cancel pre-booked group class spots up to 24 hours before the class begins. If you do not give 24 hours notice, the full amount for your casual visit will be charged ($18) or in the case of having a fitness pass card, you will be notified what session number you are signed off for up-to-date and this class will be signed off as a normal ($15) class attended for the class you missed on your next visit as well as the next class you attend.
REFUNDS
BE Energised does not offer refunds except in the case where you are deemed medically unfit to continue Yoga, Pilates and or Functional Fitness Classes in the forseeable future in which case the remaining classes unused will be refunded. You will need a medical certificate to claim this in any case.